Your lawyers are losing 2 to 3 billable hours a day to work that isn't billing.
I install the operating system underneath your firm. Docketing, deadline tracking, compliance, and intake run in the background. Your lawyers do the work they were hired for.
The real cost of admin at a boutique firm.
Your lawyers read the email. They note the deadline. They hope nothing slips. Most of the workflow is largely manual, and your firm knows it.
Your practice management software is a record, not a system. It tells you what happened. It doesn't run the next step. It doesn't remind anyone. It doesn't know when a client intake is actually complete.
AUSTRAC Tranche 2 lands July 2026.
Your AML/CTF program needs to be real, not a Word doc. CDD evidence captured systematically. Transaction monitoring live. Re-verification dates tracked. Suspicious activity flagged proactively, not reactively.
LEAP handles your cases. Xero handles your books. Neither tracks whether you completed AML onboarding or when the three-year re-verification fires. That's where your system breaks.
The AUSTRAC Starter Kit template is generic. It doesn't enforce anything. Your auditor won't accept it. And you have less than three months to build something real.
What the operating system actually does for your firm.
Intake + CDD
New client onboarding runs automatically. ID verification, conflict check, engagement letter, trust deposit confirmation. Evidence captured in one place with a full audit trail. No more three phone calls and two emails to collect what you asked for the first time.
Docketing + Time Capture
Your system captures time from email, calendar, and matter notes instead of relying on lawyers to remember at end of day. Narrative drafts written for your review, not written by you from scratch. Recovers 10 to 25% of unbilled time.
Deadline Intelligence
Court dates, limitation periods, AML re-verification dates, and regulatory deadlines all live in one system that actually reminds the right person. Missed critical dates are the number one claim source after partner departures. Not at your firm.
AUSTRAC Compliance
CDD evidence automated. Transaction monitoring live. High-risk indicators flagged proactively. Staff training tracked. Your AML/CTF program runs as a system, not a Word doc — which is what your auditor will expect.
Trust Account Monitoring
Reconciliation alerts before the deficit occurs. Password control enforced. Misallocation caught before it becomes a regulatory breach. The kind of oversight your regulator assumes you already have.
What Monday morning looks like.
You open your brief. Three matters had deadlines move over the weekend. Two client intakes completed CDD overnight. One flagged for manual review. The AML re-verification schedule for the next 14 days is on your desk. Time from the previous week has narrative drafts ready for sign-off.
You spend Monday morning on matters, not admin. Your lawyers bill the time they actually worked. Your compliance program runs even when you're not watching it.
Is this a fit for your firm?
Fit
- ✓Boutique firm, 3 to 50 people
- ✓Multi-practice or specialist
- ✓Running LEAP, Clio, Smokeball, or similar
- ✓AUSTRAC-regulated (conveyancing, estates, corporate)
- ✓Frustrated that admin is eating billable time
Not a fit
- ✗Solo practitioner with no staff
- ✗Enterprise firm with existing ops team
- ✗Firms wanting off-the-shelf software (this is custom)
- ✗Firms not willing to change workflows
- ✗Firms looking for a one-off tool, not a system